SMS Terms and Conditions

Effective date: October 1, 2026

SMS Consent Communication

The information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications

If you have consented to receive text messages from HD Hardwood Floors LLC, you may receive messages related to the following:

  1. Appointment scheduling, confirmations and reminders
  2. Follow-up messages about your estimate or proposal
  3. Project communication: two-way conversations with our team about your project or any question you have, including explanations of the work, scheduling updates, and photos or videos of your floors, samples, materials and work in progress
  4. Billing and payment inquiries
  5. Promotions or offers (if applicable)

Example: “Hi Sarah, this is HD Hardwood Floors. Here are photos of the stain samples on your living room floor. Let us know which one you like best. Reply STOP to opt out.”

Message Frequency

Message frequency varies. Because we talk with you by text during your project, you may receive more messages while your project is active and fewer at other times.

Potential Fees for SMS Messaging

Standard message and data rates may apply, depending on your carrier’s pricing plan. Messages that include photos or videos (MMS) may also be charged by your carrier.

Opt-In Method

You may opt in to receive SMS messages from HD Hardwood Floors LLC in the following ways:

  1. Verbally, during a conversation
  2. By submitting an online form
  3. By filling out a paper form
  4. By texting us first

Opt-Out Method

You can opt out of receiving SMS messages at any time. Simply reply “STOP” to any SMS message you receive. You can also contact us directly to request removal from our messaging list.

Additional Options

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

Standard Messaging Disclosures

Message and data rates may apply. You can opt out at any time by texting “STOP.” For assistance, text “HELP” or call (704) 726-2575. Message frequency varies.

See also our Privacy Policy and Terms of Service.